Every new device includes a 45-day money-back guarantee and a one (1) year warranty covering any manufacturer related problems.
We refund the item price plus any applicable tax. Shipping charges are not refunded. Please allow 2-3 weeks for your return to be received and processed.
Please email firstname.lastname@example.org to obtain a Return Merchandise Authorization Form which MUST accompany all returns. The email must include the first and last name you placed the order under, your order number, and the reason for your return. Instructions for returns will be emailed to you along with the form. Items returned without a Return Merchandise Authorization Form will not be accepted.
Please return your items using a shipping service that provides tracking so you can be assured that your return was delivered to us.
If you received your product damaged during shipping, please save the damaged box and product(s) and email@example.com to initiate a return.
Please retain your proof of purchase, as it is required for all refunds and returns.